On the window that appears, click on the folder that says "Driver", and then click on the "setup.exe" application file to install the drivers for the VC500. Note that according to Diamond the VC500 should be plugged in before installing drivers. To install drivers, load the installation disc into your computer's CD/DVD drive and select the "Open folder to view files using Windows Explorer" option from the Window that pops up on your screen. If the drivers are installed, the device should appear under "Sound, Video, and Game Controllers" as "USB2.0 Video Capture Device" and "USB2.0 Audio Capture Device". (If there is a yellow triangle with an exclamation point beside "OTG102" that is normal when the drivers are not installed.) According to Diamond, the VC500 is supposed to show up as "OTG102" under either "Sound, Video, and Game Controllers", or "Other Devices" if its drivers are not installed. Plug the VC500 into a USB port and open Device Manager. You should check to see that the device drivers are installed correctly. I'm going to assume the LEDs are in reversed on your VC500 and the device is receiving power. When I tried to find out why you might see the red LED light up when the device was not recording, I found some user reviews indicating that the LEDs are sometimes reversed. Unlocks new features and configuration options in your devices, especially with video cards and gaming devices.Diamond's website indicated that the power LED was blue, but the record LED was red, and blinks while the device is recording. If your deskttop or laptop is running slow, or keeps crashing or hanging, there is a good chance that updating your drivers will fix the problem.Įnsures your hardware runs at peak performance.įixes bugs so your system will have fewer crashes. Many computer problems are caused by missing or outdated device drivers, especially in Windows 10.
Next, update individual drivers or all of the necessary drivers with one click.
When the scan is complete, the driver update utility will display a results page showing which drivers are missing or out-of-date: Once you download and run the utility, it will scan for out-of-date or missing drivers: It will Update all of your drivers in just a few clicks, and even backup your drivers before making any changes. The Driver Update Utility automatically finds, downloads and installs the right driver for your hardware and operating system. Automatic updates could save you hours of time. If you are having trouble finding the right driver, stop searching and fix driver problems faster with the Automatic Driver Update Utility. Visit our Driver Support Page for helpful step-by-step videos Install Drivers Automatically In most cases, you will need to reboot your computer in order for the driver update to take effect.
Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.Ĭlick the Update Driver button and follow the instructions. In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose "All Apps" -> swipe or scroll right and choose "Control Panel" (under Windows System section) -> Hardware and Sound -> Device Manager
In Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager It allows you to see all of the devices recognized by your system, and the drivers associated with them. To install a driver in Windows, you will need to use a built-in utility called Device Manager. Once you download your new driver, then you need to install it.